Return & Refund Policy
At Amir Nutrition, we care about customer satisfaction, product quality, and safety. Because supplements, vitamins, and nutrition products are consumable and hygiene-sensitive items, our return and refund policy is outlined below.
Eligible Returns
Returns are accepted only in the following cases:
The item was damaged upon delivery
The item was defective
The wrong product was delivered
The product is unused, unopened, and in its original sealed packaging
Customers must contact us within 5 days of receiving the order and provide clear photos or videos showing the issue.
Non-Returnable Items
For health, hygiene, and safety reasons, we do not accept returns in the following cases:
The product seal has been opened, broken, or tampered with
The product has been used, even once
The return request is due to a change of mind or personal preference
The customer ordered the wrong item by mistake
The return request is made after the allowed return period
The item is not in its original condition and packaging
Return Conditions
To qualify for a return:
The product must be unused and unopened
The original packaging, labels, and seals must be intact
Proof of purchase, such as the order number or invoice, must be provided
The customer must return the item after approval and share the tracking number
Return Shipping & Costs
Shipping charges are non-refundable
If a return is approved, the return shipping cost may be deducted from the refund amount unless the mistake was from our side
The item must be shipped back within 5 days after return approval
A valid tracking number must be shared with our support team
Refund Process
Refunds are issued only after the returned item is received and inspected
If approved, refunds are processed within 5 to 10 business days
Refunds will be made through the original payment method
Original delivery fees are not refundable, unless the error was caused by Amir Nutrition
Important Disclaimer
Supplements and nutrition products are not intended to diagnose, treat, cure, or prevent any disease
Results may vary from person to person
Customers are encouraged to read product details, ingredients, usage directions, and warnings carefully before placing an order
Contact & Support
For return or refund requests, please contact our support team:
Email: support@amirnutrition.com
WhatsApp: +971 568332439
To provide genuine, effective, and safe nutritional supplements that support athletic performance, physical wellness, and overall health for customers across Oman and the GCC.